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	<title>Fundamentals of Internet Markteting &#187; Twitter</title>
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		<title>The End of Privacy?</title>
		<link>http://www.jstockburger.com/596/the-end-of-privacy/</link>
		<comments>http://www.jstockburger.com/596/the-end-of-privacy/#comments</comments>
		<pubDate>Thu, 26 Aug 2010 19:16:56 +0000</pubDate>
		<dc:creator>Johannes Stockburger</dc:creator>
				<category><![CDATA[Fundamentals]]></category>
		<category><![CDATA[Computer Network]]></category>
		<category><![CDATA[Email]]></category>
		<category><![CDATA[Ip Geolocation]]></category>
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		<guid isPermaLink="false">http://www.jstockburger.com/?p=596</guid>
		<description><![CDATA[I reprint this article with Paul Myer&#8217;s permission. It comes from his newsletter Talkbiz. His newsletter is one of the rare email pieces I miss when I do not get it. But just read this issue by yourself: &#8220;The Portable Voyeur&#8221; =================== In the last issue, I put out the idea of looking at your [...]]]></description>
			<content:encoded><![CDATA[<p>I reprint this article with Paul Myer&#8217;s permission. It comes  from his newsletter Talkbiz.</p>
<p>His newsletter is one of the rare email pieces I miss when I do not get it.</p>
<p>But just read this issue by yourself:</p>
<p><strong>&#8220;The Portable Voyeur&#8221;</strong><br />
===================</p>
<p>In the last issue, I put out the idea of looking at your  online networks and niches as &#8220;virtual neighborhoods.&#8221; Nothing especially new in that concept, except that almost no-one in the marketing field talks about them that way. That discussion is mostly left to forum operators and social networking geeks.</p>
<p>In this issue, I want to talk about something closer to home.  Literally IN your home.  People spying on you using your own electronics.</p>
<p>Let&#8217;s start with the least intrusive, and work up to stuff you may not believe is happening. The last few are downright creepy.</p>
<p>&#8230;.</p>
<p>There&#8217;s a thing called &#8220;IP geolocation,&#8221; which uses a database of IPs (numbers locating your computer on the network) and physical areas to show where a computer is located. There are a bunch of these, and the accuracy can be anything from very close to wildly off the mark. The good ones can narrow it down to a few blocks, in most cases. Sometimes to a specific building.</p>
<p>You can see this most often when you notice an ad on a site that&#8217;s used by people all over the world, but mentions your city by name. &#8220;[YourCity] mom discovers&#8230;&#8221; or &#8220;Man in [Hometown] loses 47 pounds using&#8230;&#8221;  That&#8217;s IP geolocation in its mildest form.</p>
<p>Twitter has offered the option for a while to attach your IP address  to a tweet, basically trying to tell people where you are. You have to opt into that, though. It&#8217;s turned off by default.</p>
<p>Facebook&#8217;s new &#8220;Places&#8221; settings options enable a more advanced function by default. The idea is to make it easy for your friends to know where you are. Unfortunately, it also makes it easy for people you might not want to share your location with to find you. Or know when you&#8217;re not home&#8230;</p>
<p>It&#8217;s easy to disable this option, if you know it&#8217;s there and what it&#8217;s called. John Williams sent me a link to the instructions. You can read those here:</p>
<p><a href=" http://lifehacker.com/5616395/how-to-disable-facebook-places"> http://lifehacker.com/5616395/how-to-disable-facebook-places</a></p>
<p>Why would this matter? Well, maybe you don&#8217;t want your friends to know where you are every minute that you&#8217;re online. Or maybe you don&#8217;t want<br />
world+dog knowing when you&#8217;re not home. Or maybe you don&#8217;t want your employer knowing you&#8217;re logging onto Facebook from work. Or from the park when you called in sick.</p>
<p>Just how much info should be distributed about you automatically?</p>
<p>But wait&#8230; There&#8217;s more!</p>
<p>&#8230;.</p>
<p>There are applications on some portable devices and phones that can transmit the data from a GPS system to other sites. This can be used to pinpoint your exact address, and your location to within a few feet.</p>
<p>That&#8217;s how the &#8220;Places&#8221; function on Facebook works. And, with the default settings, your Facebook &#8220;friends&#8221; can &#8220;check you in&#8221; if they&#8217;re with you. Handy, if you&#8217;re careful about who your &#8220;friends&#8221; are, and who you allow to share the info. Given the default settings, though, it&#8217;s an announcement to the world every time you log in from a mobile device.</p>
<p>That can get into the realm of the dangerous. With it set to &#8220;Friends of friends&#8221; able to view the info, you could be broadcasting your location to burglars, stalkers, ex-employees, your employer, or even just that annoying person<br />
you&#8217;d rather not see right now.</p>
<p>Given recent comments from CEOs Mark Zuckerberg (Facebook &#8211; &#8220;Privacy is dead&#8221;) and Eric Schmidt (Google &#8211; &#8220;If you have something that you don´t want anyone to know, maybe you shouldn&#8217;t be doing it in the first place&#8221;), there is every reason to believe these services will be used as aggressively<br />
as possible.</p>
<p>Both companies have said the comments were taken out of context. That could be easily believed of Zuckerberg&#8217;s remark. Schmidt&#8217;s is a bit less dismissable. None of that matters, though, when you look at the way their firms actually treat their users&#8217; private data. Facebook set this option to &#8220;On&#8221; by default. Google initially opted every Gmail user into their social networking platform, Buzz, and created significant and foreseeable problems for some users.</p>
<p>I&#8217;m pretty sure I don&#8217;t want those sorts of decisions made for me without my knowledge or consent. How about you?</p>
<p>And it gets (potentially) much, much worse.</p>
<p>&#8230;.</p>
<p>Apple has applied for a patent that has some deeply disturbing implications: <a href="http://www.commondreams.org/view/2010/08/24-0" onclick="pageTracker._trackPageview('/outgoing/www.commondreams.org/view/2010/08/24-0?referer=');">http://www.commondreams.org/view/2010/08/24-0</a></p>
<p>The summary: They want a patent on software that, in mobile devices, would let them listen to your conversations and/or take pictures of you or your surroundings, without any way for you to know it&#8217;s happening. Just remotely activate those functions, at their own discretion.</p>
<p>It would also let them monitor biometric data and all of your online activities while using their devices. Ostensibly, this would be developed for purposes of preventing theft, or catching thieves. It&#8217;s even been suggested to me that Apple may want the patent to keep the idea from being used by others.</p>
<p>I don&#8217;t buy it. But that doesn&#8217;t really matter.</p>
<p>First, it&#8217;s nearly certain that, if this technology is deployed and not made illegal for use by private citizens, it will be abused. The theft-prevention rationale was offered, for example, by the Lower Merion school district, in their program giving laptops to every high-school student. &#8220;Only to enable recovery in event of theft,&#8221; they said. That didn&#8217;t stop people at the school from using it to spy on students in their homes.Yeah. Really.</p>
<p>One kid was disciplined for &#8220;improper behavior&#8221; that occurred at home, in his bedroom. The Vice-Principal used a photo taken using the webcam in the laptop as his evidence. According to a forensic analysis commissioned by the district, the school took 66,503 screenshots and photos using these systems. The school admits these include pictures of the kids in their bedrooms.</p>
<p>If teachers will do that, what would a corporation do?</p>
<p>&#8230;.</p>
<p>So, if you have one of these portable devices, where do you use it? In what situations do you simply carry a cell phone, iPad or other portable computing device? Do you want people able to spy on you in all those places, at any time, without warning?</p>
<p>It&#8217;s been suggested to me that there is prior art that might cause the USPTO to reject such a patent application, or be used later to invalidate it if granted. That raises other challenges. Specifically, anyone at all could include it in<br />
their systems.</p>
<p>Google has a cell phone OS. Just how much do you want them to add to their collection of data on you?</p>
<p>Then there&#8217;s the &#8220;social networking&#8221; phone, which is designed specifically for use with Facebook and Twitter. Do you want your kids to have one of those broadcasting their location to the world at every moment the phone is on?</p>
<p>This isn&#8217;t science fiction, folks. We&#8217;re not getting into foil fedora territory here. This stuff is real.</p>
<p>&#8230;.</p>
<p>And then there are the outright criminals. There is already malware code in the wild that lets remote operators turn on the webcam on infected computers. That&#8217;s not a big deal if you use a desktop machine and don&#8217;t keep one connected, or disconnect it when you don&#8217;t intend to use it.</p>
<p>But what about the laptops and netbooks, and even some monitors, that are sold with a camera and microphone installed in the machine itself? The last two portables that I got have them. Where do you, or your kids or employees, use laptops?</p>
<p>This isn&#8217;t especially difficult stuff to do. And the market isn&#8217;t restricted to criminals. For instance, on the first related search I did, I found someone asking how to remotely activate the webcam on his wife&#8217;s laptop without her knowing.</p>
<p>Some of these devices come with GPS systems installed. Anyone who can access those will know exactly where you are, what you&#8217;re doing or discussing, and with whom.</p>
<p>Anyone want to market sound-proof phone carriers, with built-in Faraday cages? A month ago, I would have considered that a ridiculous idea. Now, I&#8217;m thinking it&#8217;s a niche.</p>
<p>&#8230;.</p>
<p>Electronic security isn&#8217;t just about data protection any more, folks. It&#8217;s gotten very personal, and it&#8217;s about to get more so.</p>
<p>You can take steps to reduce your exposure to this kind of invasion of privacy. First, make sure you have proper security software on all your computers. That&#8217;s good policy anyway, so that&#8217;s not too extreme.</p>
<p>With the social networking sites, it&#8217;s a matter of watching your preferences. Also just common sense. And easy. Don&#8217;t leave external webcams attached when they&#8217;re not in use, if you have any objection to what you do in the same room with them being seen by someone else. Using a USB hub makes<br />
disconnecting them easy, and it&#8217;s a reasonable precaution, with the amount of trojans running loose online.</p>
<p>With laptops and netbooks, just be aware that this stuff is possible, and take whatever precautions you may feel are appropriate. That might be nothing at all, for many of you. It could mean turning the thing off when it&#8217;s not in active use.<br />
Or putting tape over the camera lens. Or, if you have the need or desire to be especially cautious, having a physical switch installed to prevent remote activation of the camera or microphone.</p>
<p>I can&#8217;t begin to guess what level of security will work for you. Some people won&#8217;t consider it an issue at all, and they may well be right. For them. For others, these are real concerns. It&#8217;s getting very easy to install this kind of<br />
monitoring code, and there are too many people with incentives to do it. Employers, co-workers, competition, family members, and various less savory types. Brings new meaning to the word &#8220;spyware,&#8221; yes?</p>
<p>Make sure your kids are aware of the potential issues, too.</p>
<p>&#8230;.</p>
<p>I&#8217;m told that law enforcement agencies have had the ability to turn on cell phones remotely as listening devices for a while now, with a proper warrant. I consider that a very different thing than random strangers being able to access these kinds of info at will.</p>
<p>As of this moment, I am not aware of this being a problem for cell phones and similar portable devices. Just keep this in mind, and pay attention for it.</p>
<p>Whether Apple gets that patent or not, it&#8217;s coming.</p>
<p>&#8230;.</p>
<p>If it&#8217;s installed or used by any corporation, I have a suggestion that seems appropriate: The top officers and all members of the board(s) of directors should be required to carry one of the devices with them at all times, with the audio and video enabled 24/7, and streaming to the web for the whole<br />
world to view.</p>
<p>Hey, if we don&#8217;t get to decide what we can keep private, why should they?</p>
<p>&#8230;.</p>
<p>The idea here isn&#8217;t to scare you, or create some sort of conspiracy buzz. If that was the goal, I&#8217;d point you to an even more extreme, and equally current, example of invasive observation: <a href="http://talkbiz.com/r/iris.php" onclick="pageTracker._trackPageview('/outgoing/talkbiz.com/r/iris.php?referer=');">http://talkbiz.com/r/iris.php</a></p>
<p>As you can see, this stuff is real. The technology exists right now, and most of it is already in use. It may not pose much of a threat to many of us, but it&#8217;s something to be aware of and to watch out for.</p>
<p>Knowing it&#8217;s possible is 90% of the battle.</p>
<p>Be careful out there.</p>
<p>Paul</p>
<p>&#8212;&#8211;===(*)===&#8212;&#8211;</p>
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<p>Copyright 2010 TalkBiz Digital, LLC</p>
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		<title>In Customer&#8217;s Shoes</title>
		<link>http://www.jstockburger.com/327/in-customers-shoes/</link>
		<comments>http://www.jstockburger.com/327/in-customers-shoes/#comments</comments>
		<pubDate>Wed, 16 Dec 2009 22:41:07 +0000</pubDate>
		<dc:creator>Johannes Stockburger</dc:creator>
				<category><![CDATA[Conversion]]></category>
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		<guid isPermaLink="false">http://www.jstockburger.com/?p=327</guid>
		<description><![CDATA[Test with Adwords, Then Make Money with Twitter? Wrong! I used to think: Write a sales page, drive Google Adwords traffic, test it. With a decent conversion rate, start to drive serious traffic from social media, banner ads, etc. This is, what happened: Signup rate from people coming from my blog: 15% Signup rate from [...]]]></description>
			<content:encoded><![CDATA[<p><strong>Test with Adwords, Then Make Money with Twitter? Wrong!</strong><br />
I used to think: Write a sales page, drive Google Adwords traffic, test it. With a decent conversion rate, start to drive serious traffic from social media, banner ads, etc. This is, what happened:</p>
<ul>
<li>Signup rate from people coming from my blog: 15%</li>
<li>Signup rate from people coming from Google Adwords: 5%</li>
<li>Signup rate from people coming from Twitter: 0%</li>
</ul>
<p>I got lots of traffic from Twitter, and people seemed to be interested. But no conversion!  Adwords remained at 5%. From my blog the traffic numbers went naturally down. I cannot write posts promoting the same offer day by day.</p>
<p><strong>Putting Myself into Twitterers&#8217;  Shoes</strong><br />
I was scratching my head for several weeks, hoping to get at least one or two conversions from Twitter. After a while it seemed that even the click rates from Twitter went down. Naturally, because my followers knew the offer, as my blog readers did. Anyway, I was careful enough not to damage that Twitter account, it is still growing.<br />
So, what does that mean? Is Twitter traffic useless? I do not think so, and I know that other people get conversions, signups etc. from Twitter.<br />
I drew two conclusions: The page must be reasonable for people coming from search engines, and for people coming from my mailing list and blog, but not for Twitterers.<br />
Thinking about the reason, I came up with the following conclusion: The signup page was, as thousands, driven by flash videos. But further investigation let me to conclude, that a Twitter link is rarely leading to a video.</p>
<p><strong>Mobile Users Have Different Priorities</strong><br />
A little further brain wrenching reminded me, that even the emails with video links I get, do not work, as long as I open them on my mobile device, because the handset does not show flash.<br />
In fact I use the email on my Palm to skim through the emails, to see if there is something I need to respond quickly. But all these video emails are left to my desktop, and I check them, if and when I have time and desire to do so.<br />
Twitter is strongly geared towards mobile users. They may have difficulty to watch a flash video. And a Twitter user has often a very short span of attention. He may just to get a glimpse about what’s going on in his arena, between leaving the plane and picking the luggage. And unlike emails, tweets go away. They are not saved for later inspection.</p>
<p><strong>Landing Page Must Correspondent to Traffic Source</strong><br />
This consideration seems to explain why my video page did not work with Twitter. And, while investigating, my brain reminded me that I should copy the ones, who get already results. Many of them seem to promote their blogs on Twitter, and then using their blogs to promote their money making stuff.</p>
<p>What do you think? Did you observe the same phenomena? How did you solve the problem? <strong>Please share your insight and leave a comment.</strong><br />
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		<title>Social Media are Powerful</title>
		<link>http://www.jstockburger.com/115/social-media-are-powerful/</link>
		<comments>http://www.jstockburger.com/115/social-media-are-powerful/#comments</comments>
		<pubDate>Thu, 29 Oct 2009 21:35:25 +0000</pubDate>
		<dc:creator>Johannes Stockburger</dc:creator>
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		<guid isPermaLink="false">http://www.jstockburger.com/?p=115</guid>
		<description><![CDATA[It is easy for a government to block email or a website. And they know why they require internet and mobile phone providers to integrate the necessary equipment into their networks. But it is almost impossible to block communication thru Twitter, combined with YouTube and Facebook, as the Iranian government learnt last summer. Why is [...]]]></description>
			<content:encoded><![CDATA[<p>It is easy for a government to block email or a website. And they know why they require internet and mobile phone providers to integrate the necessary equipment into their networks.<br />
But it is almost impossible to block communication thru Twitter, combined with YouTube and Facebook, as the Iranian government learnt last summer.</p>
<p>Why is this? </p>
<ol>
<li>Twitter, YouTube and Facebook are all located in the US, and this is still the one country in the world where the right of free speech is more entrenched than anywhere else in the world.<br />
Mr. Obama is certainly more powerful than Mrs. Merkel of Berlin. But he would not dare to announce, that he wants to punish a British citizen living in Argentina, for a statement he made in a newspaper in Sweden. Merkel thinks she has a right to decide what other people may say about certain topics, not only in her kitchen cabinet, but around the world. (By bad luck she did not get the idea to invite Mr. Williams for a common visit in the German &#8220;Bundesarchive&#8221; to share a research day. It would have been interesting to know, whether in the archive are feasibility studies and cost-benefit analysis done before the holocaust machine was started. As I know the Nazis, they certainly did such studies in advance)  </li>
<li>Social media, especially Twitter and YouTube are not restricted to one single infrastructure. You can get Twitter messages via SMS, a mobile internet connection, or the fixed internet. If the message is blocked on one channel, you can get it next minute via an alternative channel.<br />
You can use a simple mobile phone to take a picture or video, and you can send it on the spot via your G3 network connection to YouTube or to a photo network. Nobody, really nobody has the power to undo this. If the topic is hot, hundreds of people everywhere will have seen the video, and taken a copy, before anybody can remove it. </li>
<li>This means: If you live in a country with low regard for free speech, you better make sure that you have a strong social media presence. Otherwise you could wake up one morning just to find out that you get no more traffic on your web server, and that your email goes into the air. If you do not have a friend network or if you cannot reach your friends, you are helpless.</li>
</ol>
<p>But what can keep you from sending a tweet from your mobile or any internet cafe around the corner? </p>
<p>Yours for life without sleepless nights<br />
Johannes Stockburger</p>
<p>PS:<br />
Another obvious aspect of this thought is: host your website on a server in a free speech country.   </p>
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